Privacy Policy
At docAnalyzer.ai, accessible from https://docanalyzer.ai/, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by docAnalyzer.ai and how we use it.
If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us.
This Privacy Policy applies only to our online activities and is valid for visitors to our website with regards to the information that they shared and/or collect in docAnalyzer.ai. This policy is not applicable to any information collected offline or via channels other than this website.
Consent
By using our website, you hereby consent to our Privacy Policy and agree to its terms.
Information we collect
The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information.
If you contact us directly, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide.
When you register for an Account, we may ask for your contact information, including items such as name, company name, address, email address, and telephone number.
Document Data Storage and Deletion
At docAnalyzer.ai, we take the utmost care in ensuring the secure storage of your documents. When you upload a PDF for conversation, the document is securely stored on our servers that are equipped with advanced encryption methods and robust security measures.
Your document remains on our servers only for the duration of its necessity. This allows you to engage in multiple conversations with the document and retrieve information from it as long as it is stored on our servers.
However, we understand and respect your rights over your data and the importance of its control. Hence, we provide an easy mechanism for you to delete your documents from our servers. You can opt to delete any document you have uploaded at any time. When you choose to do so, we ensure that the PDF and all related information are permanently removed from our servers, leaving no trace behind.
The deletion process is irreversible, so once deleted, the data cannot be retrieved. We encourage you to make sure you have extracted all necessary information from the document before you proceed with deletion.
If you have any questions or concerns about data storage, deletion, or how to exercise these options, please feel free to reach out to us.
How we use your information
We use the information we collect in various ways, including to:
- Provide, operate, and maintain our website
- Improve, personalize, and expand our website
- Understand and analyze how you use our website
- Develop new products, services, features, and functionality
- Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes
- Send you emails
- Find and prevent fraud
Third-Party Sharing and AI Model Providers
At docAnalyzer.ai, we take your privacy seriously, and we are committed to maintaining the trust and confidence of our users. In the course of providing our service, it's important to note that we work with several AI model providers to deliver our services.
Firstly, it's important to note that we do not upload any document data directly to our AI providers. All documents are stored securely on our own servers. Similarly, any embedding vectors generated during our processes are stored on our self-managed Redis servers, without involving third-party providers, except for the highly secure and trusted data center services provided by OVH.
When interacting with our AI providers, the only data transmitted is the "input context window" necessary for processing your requests. Below is specific information about how each of our AI providers handles your data:
OpenAI
When using OpenAI models, data sent to the OpenAI API is NOT used by OpenAI for training their models. According to OpenAI's Enterprise Privacy policy (available at https://openai.com/enterprise-privacy/), data sent through their API is not used to train or improve their models. OpenAI retains API data for a limited period (typically 30 days) and does not share this data with third parties for marketing purposes.
Anthropic
For Anthropic models, a similar privacy standard applies. According to Anthropic's privacy policy (available at https://www.anthropic.com/legal/privacy), data sent for inference is not used for training their models. They maintain strict data protection measures to ensure your information remains secure and private.
Google Gemini
When using Google Gemini models, your data is protected according to Google's AI developer terms (available at https://ai.google.dev/terms). Google does not use customer data submitted to Gemini for training or improvement of their models without explicit consent.
DeepSeek
DeepSeek's data practices differ from our other providers. Data sent to DeepSeek might be used for training their models. We recommend exercising caution when selecting DeepSeek-powered models if you have sensitive information. When possible, we recommend choosing one of our other AI providers for sensitive data processing.
Our Privacy-First Approach: Across all our AI providers, whenever they offer options to select data retention periods or opt out of training data collection, we always choose the policy most advantageous for user privacy, even when these options are more expensive for us to implement. This is part of our commitment to protecting your data and maintaining your trust.
We do not share your information with any other third-party services and we do not sell your personal information to anyone.
We encourage you to review each AI provider's Privacy Policy to learn more about how they handle your data.
If you have any concerns or questions regarding the third-party data sharing, please feel free to contact us.
Log Files
docAnalyzer.ai follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and a part of hosting services' analytics. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users' movement on the website, and gathering demographic information.
Cookies and Web Beacons
Like any other website, docAnalyzer.ai uses "cookies". These cookies are used to store information including visitors' preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users' experience by customizing our web page content based on visitors' browser type and/or other information.
CCPA Privacy Rights (Do Not Sell My Personal Information)
Under the CCPA, among other rights, California consumers have the right to:
Request that a business that collects a consumer's personal data disclose the categories and specific pieces of personal data that a business has collected about consumers.
Request that a business delete any personal data about the consumer that a business has collected.
Request that a business that sells a consumer's personal data, not sell the consumer's personal data.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.
GDPR Data Protection Rights
We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:
The right to access – You have the right to request copies of your personal data. We may charge you a small fee for this service.
The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.
The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.
The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.
Children's Information
Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.
Our website is not intended for children under the age of 13.
docAnalyzer.ai does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. Thus, we advise you to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page. These changes are effective immediately, after they are posted on this page.
Contact Us
docAnalyzer.ai is operated by AI For Verticals, Inc, 169 Madison Ave, New York, NY 10016.
docAnalyzer.ai is hosted by OVH and Cloudflare.
If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us.
