Terms of Service

Last Updated: December 5, 2024

These Terms of Service ("Terms") govern your access to and use of docAnalyzer.ai ("Service"), operated by AI For Verticals, Inc. ("Company", "we", "us", or "our"). Please read these Terms carefully before using the Service.

By accessing or using docAnalyzer.ai, you agree to be bound by these Terms. If you disagree with any part of the Terms, you may not access or use the Service.

1. Definitions

"Service" refers to the docAnalyzer.ai platform, including all content, features, functionality, and AI capabilities offered through the docAnalyzer.ai website and API.

"User Content" refers to any documents, data, or other content uploaded, submitted, or otherwise made available by you to our Service for processing, analysis, or storage.

"Output" refers to any data, content, results, or information generated by the Service based on processing or analyzing User Content.

2. Service Description

docAnalyzer.ai is an AI-powered document analysis platform designed to transform how professionals interact with large document collections. It leverages advanced AI agents and an intuitive chatbot interface to automate workflows, extract key data, and provide context-aware insights from various document formats.

3. License and Access

Subject to these Terms and your compliance with the applicable subscription plan terms, we grant you a limited, non-exclusive, non-transferable, non-sublicensable license to access and use the Service for your internal business or personal purposes.

Your access to and use of the Service may be subject to usage limitations based on your subscription plan, as detailed on our pricing page. These limitations may include restrictions on the number of documents, file size, storage capacity, number of questions, or other metrics defined in your plan.

4. User Accounts

When you create an account with us, you must provide information that is accurate, complete, and current at all times. Failure to do so constitutes a breach of the Terms, which may result in immediate termination of your account.

You are responsible for safeguarding the password used to access the Service and for any activities or actions under your password. You agree not to disclose your password to any third party. You must notify us immediately upon becoming aware of any breach of security or unauthorized use of your account.

5. Subscription Plans and Billing

docAnalyzer.ai offers various subscription plans, including:

• Community Plan: Free with limited features
• Basic Plan: Paid subscription with enhanced capabilities
• Pro Plan: Paid subscription with advanced features
• Team Plan: Paid subscription designed for team collaboration
• Enterprise Plan: Custom solution for larger organizations

For paid plans, you agree to pay all fees applicable to your subscription. Fees are non-refundable except as required by law or as explicitly stated in these Terms. You agree to provide current, complete, and accurate billing information.

We use Stripe for payment processing. Your payment information is subject to Stripe's privacy policy and terms of service. You may cancel your subscription at any time. Cancellation will take effect at the end of your current billing period. You will not receive a refund for the unused portion of your subscription term.

6. Credits System

Certain features of the Service require the use of credits, including OCR processing, advanced AI models, API usage, and workflow automation (AI Agents). Each subscription plan includes a specific number of credits that refresh monthly. Additional credits can be purchased separately.

Credits included in subscription plans do not roll over to the next month. Separately purchased credit bundles do not expire. We reserve the right to modify the credit system with prior notice to users. Credits are virtual currency with no monetary value and cannot be exchanged for cash.

7. User Content and Licenses

You retain all rights to your User Content. By uploading or submitting User Content to the Service, you grant us a worldwide, non-exclusive, royalty-free license to use, reproduce, modify, and process your User Content solely for the purpose of providing the Service to you.

You represent and warrant that:

• You own or have the necessary rights to your User Content
• Your User Content does not infringe on the intellectual property rights of any third party
• Your User Content does not violate any applicable laws or regulations

8. Data Privacy and Security

Your document data privacy is our priority. We do not share or use your document data for purposes other than providing the Service to you. Our document analysis process is designed to maintain the confidentiality and integrity of your data.

We take data privacy seriously. Our processing of your personal information and User Content is subject to our Privacy Policy, which is available at https://docanalyzer.ai/privacy-policy.

While we strive to use commercially acceptable means to protect your User Content, we cannot guarantee its absolute security. You acknowledge that the transmission of information via the internet is not completely secure.

9. AI Models and Third-Party Providers

The Service utilizes AI models from various providers, including OpenAI, Anthropic, Google Gemini, and DeepSeek. When processing your documents, we transmit only the "input context window" necessary for processing your requests to these providers. Each provider has different data handling practices, as outlined in our Privacy Policy.

As detailed in our Privacy Policy, we do not upload document data directly to our AI providers. Only the "input context window" necessary for processing your requests is transmitted. Each AI provider has different data handling practices, which we have outlined in our Privacy Policy.

If you utilize the "Bring Your Own Key" (BYOK) feature, you are responsible for managing your API key and any associated usage costs directly with the third-party AI provider.

Our approach to AI provider selection prioritizes user privacy. We choose the most privacy-advantageous options available, even when these options are more expensive for us to implement.

10. Intellectual Property Rights

The Service and its original content (excluding User Content), features, and functionality are and will remain the exclusive property of AI For Verticals, Inc. and its licensors. The Service is protected by copyright, trademark, and other laws of both the United States and foreign countries.

You may not copy, modify, create derivative works from, publicly display, publicly perform, republish, download, store, or transmit any of the material on our Service, except for your User Content and Output.

Our trademarks and trade dress may not be used in connection with any product or service without the prior written consent of AI For Verticals, Inc.

11. Limitations on Use and Fair Use Policy

You agree not to use the Service:

• To violate any applicable law, regulation, or legal right
• To transmit any material that is defamatory, offensive, or otherwise objectionable
• To impersonate or attempt to impersonate the Company, a Company employee, or another user
• To engage in any conduct that restricts or inhibits anyone's use or enjoyment of the Service
• To attempt to gain unauthorized access to any part of the Service
• To interfere with the proper working of the Service
• To use the Service for any purpose that exceeds fair use under your subscription plan
• To use third-party integrations (e.g., Google Drive, OneDrive) in violation of their respective terms of service.

To ensure service quality for all users, we implement a fair use policy. This includes specific limits on certain activities, such as:

• Daily upload limits on the Community Plan
• Document size restrictions based on plan type
• Fair use prompts/questions limits (e.g., 10,000 per month on the Basic Plan)

We reserve the right to temporarily limit or suspend access for users whose usage significantly exceeds reasonable patterns.

12. Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR COURSE OF PERFORMANCE.

THE COMPANY DOES NOT WARRANT THAT: (A) THE SERVICE WILL FUNCTION UNINTERRUPTED, SECURE, OR AVAILABLE AT ANY PARTICULAR TIME OR LOCATION; (B) ANY ERRORS OR DEFECTS WILL BE CORRECTED; (C) THE SERVICE IS FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS; OR (D) THE RESULTS OF USING THE SERVICE WILL MEET YOUR REQUIREMENTS OR BE ACCURATE OR RELIABLE.

13. Limitation of Liability

IN NO EVENT SHALL THE COMPANY, ITS DIRECTORS, EMPLOYEES, PARTNERS, AGENTS, SUPPLIERS, OR AFFILIATES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION, LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM:

• YOUR ACCESS TO OR USE OF OR INABILITY TO ACCESS OR USE THE SERVICE
• ANY CONDUCT OR CONTENT OF ANY THIRD PARTY ON THE SERVICE
• ANY CONTENT OBTAINED FROM THE SERVICE
• UNAUTHORIZED ACCESS, USE, OR ALTERATION OF YOUR TRANSMISSIONS OR CONTENT

WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), OR ANY OTHER LEGAL THEORY, AND WHETHER OR NOT THE COMPANY HAS BEEN INFORMED OF THE POSSIBILITY OF SUCH DAMAGE.

IN JURISDICTIONS WHERE THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES IS NOT ALLOWED, OUR LIABILITY SHALL BE LIMITED TO THE MAXIMUM EXTENT PERMITTED BY LAW.

14. Indemnification

You agree to defend, indemnify, and hold harmless the Company, its officers, directors, employees, and agents, from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to your violation of this Agreement or your use of the Service, including, but not limited to, your User Content, any use of the Service's content, services, and products other than as expressly authorized in this Agreement.

15. Termination

We may terminate or suspend your account and access to the Service immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach these Terms.

Upon termination, your right to use the Service will immediately cease. If you wish to terminate your account, you may simply discontinue using the Service or delete your account through the account settings.

16. Modifications to the Service and Terms

We reserve the right to modify or discontinue, temporarily or permanently, the Service (or any part thereof) with or without notice. We shall not be liable to you or to any third party for any modification, suspension, or discontinuance of the Service.

We reserve the right to modify or replace these Terms at any time. We will provide notice of any changes by updating the "Last Updated" date at the top of these Terms. Your continued use of the Service after any such changes constitutes your acceptance of the new Terms.

17. Governing Law

These Terms shall be governed and construed in accordance with the laws of the State of Delaware, without regard to its conflict of law provisions.

Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect.

18. Dispute Resolution

Any dispute arising from or relating to these Terms or the Service shall be finally settled by arbitration in New York, New York, using the English language in accordance with the Arbitration Rules and Procedures of JAMS then in effect, by one commercial arbitrator with substantial experience in resolving intellectual property and commercial contract disputes.

19. Children's Privacy

The Service is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we can take necessary actions.

20. Entire Agreement

These Terms constitute the entire agreement between you and the Company regarding our Service and supersede and replace any prior agreements we might have had between us regarding the Service.

21. Contact Us

If you have any questions about these Terms, please contact us at:

AI For Verticals, Inc.
169 Madison Ave
New York, NY 10016
Email: [email protected]